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Right of revocation

You have the right to revoke the contract within 14 days without stating any reasons.

The time limit for revocation is 14 days from the date on which you have, or a third party designated by you that is not the transporter has, taken possession of the last goods.

To exercise your right of revocation, you must notify us (X-over/creative pool distribution GmbH, Höhenweg 14, 86391 Stadtbergen, Germany, Fax:+49 (0)821 810453-11, e-mail: of your decision to revoke the contract by means of a definitive declaration (e.g. a letter sent by mail, fax, or e-mail). You can use the sample revocation form below to do this, but are not obligated to use this form.

To meet the time limit for revocation, it is sufficient if you send the notice that you are exercising your right of revocation before the time limit expires.

Consequences of revocation

If you revoke this contract, we are obligated to refund you for all payments we have received from you, including delivery costs (with the exception of any additional costs that arise from the fact that you have chosen a delivery method other than the least expensive standard delivery offered by us), without delay and in any event within 14 days from the date on which we have received the notification of your revocation of this contract.

To process this refund, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you beforehand; under no circumstances will you be charged any fee for this refund. We can withhold the refund until such time as we have received the returned goods or you have proven that you have sent the goods back, whichever comes first.

You are required to return the goods without delay, and in any event within not more than 14 days from the date on which you notify us of the revocation of this contract, to

X-over / creative pool distribution GmbH
Höhenweg 14
86391 Stadtbergen, Germany
Fax:+49 (0)821 810453-11


You can return them by shipping or hand delivery. The time limit is deemed to be met if you send the goods before the 14-day time limit expires.

You are responsible for the direct costs of return shipment for the goods.

You are only obliged to bear the cost of any loss of value of the goods if the loss of value is attributable to use of the goods in a manner other than as necessary to check their quality, properties, and functionality.

Revocation form
If you wish to revoke this contract, please fill out and return this form or simply send us an e-mail containing the information below.

X-over / creative pool distribution GmbH
Höhenweg 14
86391 Stadtbergen, Germany
Fax:+49 (0)821 810453-11
I/we (*) hereby revoke the contract entered into by me/us (*) with respect to the purchase of the following goods:
Ordered on (date) _______________________________________
Order number ____________________________________
Received on (date) _______________________________________
Name of consumer (*):
Address of consumer (*):
Date _________________________________________
Signature of consumer (*) (only if communicated in hard copy)

(*) Strike through where not applicable